if you notice me typing without the left shift key—yep, that’s why. it’s beyond annoying. i thought my little finger was having an issue, but it’s worse, to the point of not working. i’ve checked under it for cat fur. i fear it’s just one more in the long string of keyboards i’ve done in.

dell and i get along, and i’m used to them. i go on site, they instantly recognize my machine individually, i tell them i’ve got a keyboard issue, they hand me an e-file manual for instruction and ship me the part. i’ll install it myself. if it were something techie, a guy with a briefcase and a pocket protector would show up as soon as the part arrives and install it; i’ve had new motherboards, new displays…i love that next-day business service. since i wear out about a keyboard or two a year, this is a good deal for me, and as aforesaid, sometimes they replace practically the whole machine. on one, just as the policy was about to run out, decay set in, and i got a new keyboard, new touchpad palmrest, new display and new motherboard. that machine is now one of our fallbacks if things really go south with a regular work machine.

a writer is not easy on keyboards. i’ve typed since i was 10, and i’m fast, and have longish fingernails.