So somebody downloaded a file from CC and has a problem. Jane’s up to her ears in aardvarks on her book, and she asked me to handle it, which involves, in this case, getting the file which I don’t keep on my computer and sending it to the person who needs it. This should be simple.
2 1/2 hours later, I have finally uninstalled the Yahoo toolbar by totally blowing Firefox back to the basics, after reading through every help screen. Yahoo is now on my nuke-it-with-prejudice list, meaning the world will have to turn upside down before I use their search engine, and it was, until this morning, my go-to favorite search engine.

They not only installed the toolbar, they blitzed the normal remove-it functions and hid themselves so they didn’t appear on any menu, from Win 7’s ‘add-remove programs’ to Firefox’s ‘extensions’ manager. No, by this point, I had not only that beastly damn toolbar, I had a free games, a dolphin screensaver, and a free music downloader icon, and I was ready to kill. I’ve lost an entire morning’s work dealing with the fallout, I’m in a hellacious mood, and I STILL can’t get Filezilla to get into CC because it’s on Lynn’s password and I’m too steamed to even try to cope with the situation.

There’s got to be a hot spot in hell for programmers that do this sort of thing. And this was deliberate.

Kudos to Firefox for having a Reset Program: nice little thing: it copies your bookmarks, history, skins, etc, installs Firefox bare-nakedd and then reinstalls your data, then very politely uninstalls ITSELF. Which is the way programs ought to function, and a real reason I prefer Firefox to the endlessly updated IE-whatever. Firefox Mozilla, friends. And for mail, Thunderbird. Less buggy, more friendly, and free.