{"id":3960,"date":"2012-07-23T15:32:11","date_gmt":"2012-07-23T22:32:11","guid":{"rendered":"http:\/\/new.wavewithoutashore.cwgservices.org\/?p=3960"},"modified":"2012-07-23T15:33:12","modified_gmt":"2012-07-23T22:33:12","slug":"software-nightmares-or-what-they-dont-tell-you-about-win-7","status":"publish","type":"post","link":"https:\/\/www.cherryh.com\/WaveWithoutAShore\/software-nightmares-or-what-they-dont-tell-you-about-win-7\/","title":{"rendered":"Software nightmares&#8230;or, What they don&#8217;t tell you about Win 7&#8230;"},"content":{"rendered":"<p>I should let Jane tell you this one, because she knows all the technicals, but she&#8217;s recuperating in a warm tub.<br \/>\nThe main computer of our housenet is about to die&#8212;any minute, it could stop working. It holds all the tax records, going back over a decade.<br \/>\nThe new computer which is Jane&#8217;s older HP laptop, is now refurbed and ready to stand in. It is Win 7 Home. Our main desktop is Win 7 Pro. Our software is Quickbooks Pro. And its alternatives are not ready for prime time&#8230;I&#8217;ve tried.<br \/>\nThey know they&#8217;re the only game in town and act the part.<br \/>\nWe ran into a nice little business wherein we finally found this cryptic notice on the internet: &#8220;Those of you who had Vista will understand this&#8230;Win 7 has a feature called Ownership, which Win ME didn&#8217;t.&#8221; Why MS thought this was a good idea&#8211;who knows. But you only THINK you own your computer. When you get into the nitty gritty of &#8216;Permissions&#8217; to add programs or to change things, there is a layer beneath Administration.<br \/>\nNews item #2. Programs as attitudinal as Quickbooks can be INSTALLED by any admin person. BUT they simultaneously reach deep down into the Ownership layer and create a couple of NEW Admins they don&#8217;t tell you about, which even as the machine&#8217;s sole Admin you can&#8217;t get at, and if you don&#8217;t get INTO the Ownership layer, you can&#8217;t possibly root them out. Getting into that level is a poser. It can be done. But getting rid of those other admins? It&#8217;s easier to wipe your computer back to zero and completely reinstall. Why MS thought it would be cute to reinstall this little Vista feature is a question. It&#8217;s an even deeper one that Quickbooks can operate at that level without advising the owner of the computer or the software. This, at least, is what I understand that damned thing was doing.<br \/>\nThen&#8212;being the only game in town&#8212;QUickbooks people don&#8217;t like it that I&#8217;m on 2011. WE have a 32 bit machine (the dying one) and the new 64 bit. They won&#8217;t play nicely with each other&#8217;s programs unless you have some upgrades which, catch 22, you can&#8217;t get without the program on your disk, and if you can&#8217;t install the program because of the glitch, you can&#8217;t get the fix. I don&#8217;t do well at talking to software people about the situation when they&#8217;re launched on why you&#8217;re expired and need 2012. No. I shouted, alas, I did shout something like &#8220;What I want is what I&#8217;m entitled to as the owner of a 2011 disc, which is the patch you&#8217;ve got on your site, which I can&#8217;t download without your giving me the access link you promised me an hour ago!&#8221;<br \/>\nTurns out they not only hadn&#8217;t sent it, they&#8217;d wiped my addy from the computer, which I&#8217;m not sure was an accident, (this, from the company that buries links so deep even IT can&#8217;t find them) but I foxed them&#8212;the fools had sent me a &#8216;how&#8217;d we do?&#8217; survey with the case number on it. So back we came. By this time I had called Jane out of the tub, and we had an administrator, who established yes, I should have an address, and did have an account, about 8 of them. So we sorted through that for a while (I&#8217;ve run this software since forever) &#8212;and we FINALLY got through all that to a download that would work. I mean, we have our disk, our serial numbers, all of that: give us the friggin&#8217; file in its most patched form! Buy a new 2012? Not until you prove you fixed 2011 so it&#8217;ll run on a 64 as promised&#8230;<\/p>\n<p>The air turned blue for a while, but after 3 days and as many wipes and TOTAL Win 7 reloads <strong>with<\/strong> all 300 updates&#8212;we now have a functioning copy of 2011 Quickbooks WITH our datafiles transferred over by flash drive.<\/p>\n<p>ARRGH! <\/p>\n","protected":false},"excerpt":{"rendered":"<p>I should let Jane tell you this one, because she knows all the technicals, but she&#8217;s recuperating in a warm tub. The main computer of our housenet is about to die&#8212;any minute, it could stop working. It holds all the tax records, going back over a decade. The new computer which is Jane&#8217;s older HP [&hellip;]<\/p>\n","protected":false},"author":751,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-3960","post","type-post","status-publish","format-standard","hentry","category-journal"],"_links":{"self":[{"href":"https:\/\/www.cherryh.com\/WaveWithoutAShore\/wp-json\/wp\/v2\/posts\/3960","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cherryh.com\/WaveWithoutAShore\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.cherryh.com\/WaveWithoutAShore\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.cherryh.com\/WaveWithoutAShore\/wp-json\/wp\/v2\/users\/751"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cherryh.com\/WaveWithoutAShore\/wp-json\/wp\/v2\/comments?post=3960"}],"version-history":[{"count":0,"href":"https:\/\/www.cherryh.com\/WaveWithoutAShore\/wp-json\/wp\/v2\/posts\/3960\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.cherryh.com\/WaveWithoutAShore\/wp-json\/wp\/v2\/media?parent=3960"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.cherryh.com\/WaveWithoutAShore\/wp-json\/wp\/v2\/categories?post=3960"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.cherryh.com\/WaveWithoutAShore\/wp-json\/wp\/v2\/tags?post=3960"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}